Compsoftnet Technologies Limited is committed to protecting the privacy of our customers and users of this site, and endeavours to provide a safe customer and user experience. This privacy policy describes how your personal information is collected, used, shared, and secured (processed), as well as your choices regarding use, access, and correction of your personal information.
By using this site or application, you agree to the collection, use and transfer of your data as described in this Privacy Policy.
WHO WE ARE:
Compsoftnet determines how and what type of data is collected as well as what such data will be used for, including the measures it will take to protect such data. To that extent Compsoftnet is a controller.
Our Registered Address is:
20 Vina Street, Ajah, Lagos
If you have questions about how we process personal data, or would like to exercise your data subject rights, please email us at dpo@Compsoftnet.com.ng
HOW AND WHY WE COLLECT PERSONAL DATA:
We collect personal data from you for one or more of the following purposes:
- To initiate and complete commercial transactions with you, or the organisation that you represent, for the purchase of our products and/or services.
- To provide you with information that you have requested or which we think may be relevant to a service we provide in which you have demonstrated an interest.
- To fulfil a contract that we have entered into with you or with organization that you represent.
- To manage any communication between you and us, and
- To ensure the security and safe operation of our website and underlying infrastructure.
LAWFUL BASIS FOR THE PROCESSING OF PERSONAL DATA
This policy provides more detail about the data that we collect for each of these purposes, the legal bases for doing so, and the period for which we will retain each type of data.
In addition, and to ensure that each visitor to any of our websites can use and navigate the site effectively, we collect the following:
- Technical information, including the Internet Protocol (IP) address used to connect your device to the Internet.
- Operating system and platform.
- Information about your visit, including the Uniform Resource Locators (URL) clickstream to, through, and from our site.
Purpose of Collection
The data we collect includes Name, company name, geographic location, email address, business sector, phone number, bank account details
Lawful Basis for processing:
- Contractual fulfilment
- Legitimate Basis
- Consent
- Legal Obligation
How do we share Data:
- We share data responsibly for internal use only, for professional advisers, training delivery (venues or platforms) and certification, company or suppliers in whom we have contract with, forensic and other organizations with whom we might contract for this purpose
Retention Period:
- We review our data on an annual basis to ensure we do not hold data that we do not need. Therefore, our retention period span from 5years to 12years except where it is driven by regulatory environment.
Note: When we process on the lawful basis of legitimate interest, we apply the following 3 tests to determine whether it is appropriate:
- The purpose test – is there a legitimate interest behind the processing?
- Necessity test – is the processing necessary for that purpose?
- Balancing test – is the legitimate interest overridden, or not, by the individual’s interests, rights or freedoms?
STORAGE OF PERSONAL DATA
Compsoftnet is a Nigerian-domiciled organization whose primary office is in Lagos Nigeria.
Our website is hosted in Nigeria and we have appropriate contractual and security measures in place to ensure that personal data is protected.
Our customer relationship management, marketing and accounting systems for all our businesses are hosted in Nigeria and whitelisted country.
We operate a data retention policy in respect of all data, whether paper-based or digital and those aspects of it which relate to personal data are contained in the table at 5, above.
SECURITY MEASURES
Compsoftnet has what we believe are appropriate security controls in place to protect personal data which includes assessing risks to the rights and freedoms of data subjects. We do not, however, have any control over what happens between your device and the boundary of our information infrastructure. You should be aware of the many information security risks that exist and take appropriate steps to safeguard your own information. We accept no liability in respect of breaches that occur beyond our sphere of control.
YOUR RIGHTS AS A DATA SUBJECT
As a data subject whose personal information we hold, you have certain rights. If you wish to exercise any of these rights, please email dpo@compsoftnet.com.ng or use the information supplied in the Contact us section below. To process your request, we will ask you to provide two valid forms of identification for verification purposes. Your rights are as follows:
- The right to be informed
As a data controller, we are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy policy and any related communications we may send you.
- The right of access
You may request a copy of the personal data we hold about you free of charge. Once we have verified your identity and, if relevant, the authority of any third-party requestor, we will provide access to the personal data we hold about you as well as the following information: - a) The purposes of the processing
b) The categories of personal data concerned
c) The recipients to whom the personal data has been disclosed
d) The retention period or envisioned retention period for that personal data
e) When personal data has been collected from a third party, the source of the personal data
If there are exceptional circumstances that mean we can refuse to provide the information, we will explain them. If requests are frivolous or vexatious, we reserve the right to refuse them. If answering requests is likely to require additional time or occasions unreasonable expense (which you may have to meet), we will inform you.
- The right to rectification
When you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this data. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.
- The right to erasure/ ‘right to be forgotten’
Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data. This includes personal data that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.
- The right to restrict processing
You may ask us to stop processing your personal data. We will still hold the data, but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies you may exercise the right to restrict processing:
a) The accuracy of the personal data is contested
b) Processing of the personal data is unlawful
c) We no longer need the personal data for processing but the personal data is required for part of a legal process
d) The right to object has been exercised and processing is restricted pending a decision on the status of the processing
- The right to data portability
You may request your set of personal data be transferred to another controller or processor, provided in a commonly used and machine-readable format. This right is only available if the original processing was on the basis of consent, the processing is by automated means and if the processing is based on the fulfilment of a contractual obligation.
- The right to object
You have the right to object to our processing of your data where:
- Processing is based on legitimate interest;
- Processing is for the purpose of direct marketing;
- Processing is for the purposes of scientific or historic research;
- Processing involves automated decision-making and profiling.
CONTACT US
Any comments, questions or suggestions about this privacy policy or our handling of your personal data should be emailed to dpo@compsoftnet.com.ng